Applying for a GLAA Licence
There are two ways to apply for a licence, either online or by calling our helpline on 0345 602 5020 and selecting option 1.
To apply online
- register with the Government Gateway to create a user ID and password, which ensures your information is secure and confidential
- once you have your user ID you can log in to begin your application
If you are using the latest version of a web browser and experience any problems with your screen, read our guidance on how to resolve the issue.
I have forgotten my user details
If you have forgotten either your user ID or password you can reset it here. If you have forgotten both your user ID and password, email firstname.lastname@example.org and we will arrange for your details to be resent. Please allow 7-10 working days for these to arrive.
What information will I need?
Before you begin your application you will need to have details of your business such as your VAT registration number, turnover and unique tax reference number, and personal information such as the address, date of birth and national insurance number for the principal authority, directors and partners of the business.
The application form guidance booklet has detailed information on the questions you will be asked.
You will also need to make sure you meet the conditions of the licensing standards.
We can help!
The GLAA can assist you during the licence application process and we would advise you to review our guidance and call our licensing helpdesk before seeking advice from third party consultants.
The following links may help:
To ask advice from our Licensing helpdesk please call 0345 602 5020 and select option 1.
How long does it take?
Once your payment has cleared your application will usually be processed in six to eight weeks. However, please be aware that this timescale is provided as a guide only and some applications will take longer.
During this period we run checks with other government departments and enforcement agencies, and your application inspection will be carried out. For more information on how the GLAA's inspection process works read our Inspections explained document.
How do I apply for a business not in the UK?
If you are applying for a licence to provide workers from outside of the United Kingdom (UK) you will need to attend an inspection with a GLAA officer. You will receive written details of the inspection and the information you will need to bring with you once your application has been completed. We may also contact the authorities in the country you are based in for further information.
Read more about Labour providers based outside the UK.
Find out more...
Application form guidance: Detailed information on how to apply for a licence
The licensing standards: The conditions that must be met to qualify for a licence
Licence decision policy: How the GLAA makes licensing decisions
Sample application form: An example form to show what information we ask for when you apply for a licence. Please DO NOT complete and return this form.
Licence fees: How fees are calculated and how to pay