Accessibility
Accessibility statement for the Gangmasters and Labour Abuse Authority
This accessibility statement applies to www.gla.gov.uk.
This website is run by the Gangmasters and Labour Abuse Authority.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- many documents are in PDF format and are not fully accessible
- the alternative text for some images needs additional work
- the forms and text in other languages need descriptions to identify them
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact us:
- email communications@gla.gov.uk
- call our helpdesk on 0345 602 5020
Let us know:
- the web address (URL) of the content
- the format you need, for example, audio CD, braille, BSL or large print, accessible PDF
- your contact details
We’ll consider your request and get back to you within three days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us:
- email communications@gla.gov.uk
- telephone 0345 602 5020
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Contacting us by phone or visiting us in person
If you require any accessibility services before phoning us or visiting our office, such as a text relay service or a British Sign Language (BSL) interpreter, please contact us in advance so we can arrange for the assistive technology or skills that are needed.
- email communications@gla.gov.uk
- telephone 0345 602 5020
Find out how to contact us if you require a specific department or team.
Technical information about this website’s accessibility
The Gangmasters and Labour Abuse Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Non compliance with the accessibility regulations
The alt attribute on some images needs to be amended to remove the file name. This fails WCAG 2.1 A 1.1.1. We plan to add text alternatives for all images by 30 November 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
All forms on the website need a description in the legend field. This fails WCAG 2.1 A H71. There are 11 forms that need further information to allow a screen reader to accurately describe them. We plan to fix this by 31 October 2020.
Some PDF documents do not have tags. This fails WCAG 2.1 A 1.3.5. We will amend all documents published after September 2018, by December 2020.
Some PDF documents do not have titles. This fails WCAG 2.1 A F25. We will amend all documents published after September 2018, by December 2020.
Some PDF documents do not have lang attributes to indicate the language. This fails WCAG 2.1 A 3.1.1. We will amend all documents published after September 2018, by December 2020.
Several ‘read more’ links are too generic and need to be more descriptive. This fails WCAG 2.1 A F63. We plan to fix this by 30 September 2020.
Content in different languages needs the lang attribute to allow a screen reader to accurately pronounce the words. This fails WCAG 2.1 AA 3.1.2. We plan to fix this by 31 October 2020.
Disproportionate burden
N/A
Content that’s not within the scope of the accessibility regulations
PDFs and other documents
Some of our older PDFs do not meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This does not meet WCAG 2.1 success criterion 4.1.2.
Some of these PDFs are essential to providing our services. For example, publications about our licensing standards. By 31 December 2020, we plan to either fix these or replace them with accessible HTML pages.
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Board papers, or newsletters such as the GLAA Brief published before this date.
Any new PDFs or Word documents we publish will meet accessibility standards.
What we’re doing to improve accessibility
Our accessibility roadmap shows how and when we plan to improve accessibility on this website.
Preparation of this accessibility statement
This statement was prepared on 7 September 2020. It was last reviewed on 2 November 2021.
This website was last tested on 20 April 2020. The test was carried out by our website provider, 10 Digital.
Following amendments to correct the issues highlighted, further testing took place in August 2020 and an updated report was published September 2020.
10 Digital tested our main website platform, available at www.gla.gov.uk.
You can read the full accessibility test report.
GLASS (Gangmaster Licensing Application Submission System) accessibility statement
Read the accessibility statement for our licensing system GLASS (Gangmaster Licensing Application Submission System): GLASS accessibility statement
The system is the GLAA Public Register, Active Checks and Licence Application portal.