I want to renew my licence

Your GLAA licence is valid for one year from the date it was issued.

Please note

Remember to add no-replylicensing@gla.gov.uk to your safe senders list to ensure any communication from the Licensing team is not blocked by your email provider.

You will need to renew your licence each year if you wish to continue operating in the regulated sectors. 

We will contact you six weeks before the expiry date to remind you that your licence is due for renewal.

On receipt of the renewal notification the Principal Authority (PA) will need to sign into the online licensing portal.  If a PA needs the login details to be sent again, please contact itsupport@gla.gov.uk.

You need to use a modern browser such as Google Chrome, Microsoft Edge Chromium or Firefox to access the portal.  Internet Explorer should not be used.

The PA must then take the following steps in order to renew their licence:

• View their licence details in the portal and ensure that these are up to date. They can advise of any record changes within the portal.   
• Check the business’s annual turnover in the GLAA regulated sectors that was declared on the licence for the previous renewal year. If the turnover has changed, a revised figure must be provided.  This figure will be used to calculate the renewal fee. 
• Follow the online instructions where information will be provided on the fee that must be paid in order to renew the licence.

Additional instructions will be provided in the renewal notification reminder. 

How to pay for your licence

You can pay the renewal fee through the secure online payment facility within the online licensing portal.

Renewal fees can alternatively be paid outside of the portal by either BACS, FPS or international credit transfers.

Fees are based on your gross turnover in the regulated sectors over the last financial year. There is no charge for any inspection that may be required. 

What happens if I do not renew my licence?

If you do not renew your licence in time it will expire and your business details will be removed from the public register. If your licence expires you will need to submit a new application, stop trading until your new licence has been granted and pay another inspection fee. 

If you do not wish to renew your licence please contact us to let us know.

Find out more...

The licensing standards: The conditions that must be met to qualify for a licence
Licensing decision policy: How the GLAA makes licensing decisions
Licence fees: How fees are calculated and how to pay